The example manual does not actually have a digital signature, but one could easily be applied. A digital signature is not a typed version of the person's name, nor is it an image of a person's signature. A true digital signature, using a computer method called public-key encryption, is a code that becomes invisibly embedded in the document. The signature can be verified by anyone who has the signer's public key.
This serves two purposes. First, it authenticates the person who signed the document, since only that person has the private key. Second, it authenticates the document, since if any part of the document has been changed since it was signed, the verification will fail. A digital signature, then, proves that neither the signature or the document is forged or altered. Typed names and graphic images cannot do either — and neither can ink on paper.
The degree of control for copies of the QM, and other documents in the quality system, varies from one organization to another. If the documents are electronic, control can be greatly simplified provided everyone who needs it has access to the computer system where and when needed. As shown on this manual, any printed copy is uncontrolled, and any electronic copy that is not on the organization's main file server is uncontrolled.
On the main file server, of course, there only needs to be one copy of the current version. When your people have access to the QM and other documents on the computer system, the need for printed documents goes down. That simplifies document control and reduces the amount of paper consumed. With an electronic document, such as this one, there is no need for old-fashioned page-level revision control. There is also no requirement for page-level control in the ISO system.
In this example case, the entire QM is a single document. By the nature of electronic documents, if a single character anywhere in it is changed, then the entire document is changed. Everywhere else in the world it would normally be prepared for A4 paper x mm , which would change where page divisions occur. If the document is saved as an HTML file for use on a web page , then it could potentially be one continuous scrolling screen with no page breaks.
If the document is saved as a binary object in a database, random sections could be extracted and displayed in any format. It is strongly suggested, though, that the QM and other controlled documents be published as searchable, tamper-resistant documents. It is never good practice to make modifiable documents available to people who have no need to modify them. Software tools for the PDF format are available for most computer operating systems, so users are not restricted to particular platforms.
The PDF format also has other advantages, including security, tamper-resistance, searchability, indexing, and more. There is no requirement that the quality manual mirror the conformance standard. If the QM is used to demonstrate conformance to a number of requirements, it is impossible to do in a single QM. The manual should be organized in a way that is suitable for your organization, because your people are the ones using it every day.
A simple matrix can be used to reference parts of the QM to requirements in the conformance standards. Any terms that are specific to your company or industry, and used in the QM, should always be defined in the QM. Sharp readers will discover at least one acronym in the example QM that is not defined: MRO, which in this case stands for maintenance, repair and overhaul. If the entire organization operates under the defined quality management system QMS , then there is little need to specifically define the scope.
If the QMS applies to only part of an organization, then the scope must be explicitly stated. In the example QM, only the metrology department of the organization is covered by the QMS; the assumption is that the rest of the organization does not have a system that conforms to ISO In the example QM, the scope is defined in section 2.
Ever since ISO was released, there has been much discussion on how big or small the QM should be. It is mandatory to list down or to have documentation about the quality policies. In this manner the sample for quality manual will assist you to specify what quality objectives needed to be mentioned in the manual and those objectives must be measurable one.
There is no specified manual format which you need to follow you can choose which ever format suits you best. If you are in search of ready to use quality manual sample then you are at right place. The samples provided here are of great quality and will assist you by saving your time and effort all you need to do is to download the sample and use it for your assistance. There are some basic terms which you need to read or accept before downloading the provided template;.
The basic term or condition you need to accept is, you will download this template only for personal use and you can not sell the template to third party. The manual stabilizes your QA systems. The manual provides the QA code and prevents the unwanted practice of individual management decisions.
The manual provides a top level documented that can be audited. By auditing the manual you understand which QA practices work and which ones need to be improved. ISO auditors will ask you for your Quality Manual. The auditor starts with this document. In many cases you will mail them the manual prior to their visit. They review the audit and then will ask you about specific info from the manual during the audit.
For supplier control, ask your supplier for their quality manual. This will help you understand their QA systems. This can be very useful when you request supplier corrective action. If the supplier does not have a manual, this will force them to thinking through and documenting their procedures. What should you include in your QA Manual? Below is a list of recommended topics. An ISO overview and history of the standard. Discusses prior quality assurance management standards and the evolution of ISO Looking for ISO Definition?
Review to see information and key elements. Quality Assurance Solutions will help you achieve certification. Selecting a competent ISO Auditor is critical to registration. Assure your auditor fits well with your company and your Quality Assurance systems. Here is a list of ISO Registrar. Here is an explanation of Quality Objectives and the requirements for certification.
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